Quick links....
NHS Kent and Medway Clinical Commissioning Group (CCG)
Doctors, Dentists, Opticians, Pharmacists Dover District Volunteering Centre
Hospitals Ambulance Services Family Support
Community public access defibrillators
Advice and Information Citizens Advice Bureau Complementary Therapies
Health Walks The Deal Centre Deal Area Foodbank
Services of Interest to the Elderly
including Residential and Sheltered Housing; Senior Citizens' Forum; Help the Aged website; Special Services and Money Saving Tips
NHS Kent and Medway Clinical Commissioning Group

NHS Kent and Medway Clinical Commissioning Group (CCG)
Wharf House, Medway Wharf Road, Tonbridge TN9 1RE.
03000 424700
website: www.kentandmedwayccg.nhs.uk/
Facebook page: www.facebook.com/KMCCG
Twitter: twitter.com/NHSKMCCG

The Kent and Medway Clinical Commissioning Group (CCG) is the NHS organisation that plans and buys healthcare services to meet the needs of the 1.8million people living in the Kent and Medway areas. In April 2020 the CCG became solely responsible for undertaking the work of eight former commissioning groups across the county.

Doctors, Dentists, Opticians, Pharmacists

For details of local doctors, dentists, opticians, pharmacists, hospitals and other health service providers, see the NHS Services Search at

Local dispensing chemists:
These are also listed under "Chemists/Pharmacies" in our Local Shopping and Business Services. Please CLICK HERE

For chemists opening times, see: www.nhs.uk/Service-Search/Pharmacy/LocationSearch/10


East Kent Hospitals University NHS Foundation Trust
Headquarters: Kent and Canterbury Hospital, Ethelbert Road, Canterbury, Kent CT1 3NG.
01227 766877; e-mail:
website: www.ekhuft.nhs.uk/
This organisation is one of the largest hospital trusts in England, with five hospitals serving a local population of around 759,000 people. It provides acute hospital services, the treatment provided in a hospital for medical and surgical conditions that cannot be dealt with at a local doctor's surgery or clinic.

Hospitals with 24-hour Accident and Emergency facilities:
The Queen Elizabeth The Queen Mother Hospital
Ramsgate Road, Margate, Kent, CT9 4AN
01843 225544; fax: 01843 220048.
William Harvey Hospital
Kennington Road, Willesborough, Ashford, Kent, TN24 0LZ
01233 633331

Hospitals with a Minor Injuries Unit:
Victoria Hospital
London Road, Deal.
01304 865400
Open: 8am-6pm, 365 days a year
Kent and Canterbury Hospital
Ethelbert Road, Canterbury, Kent, CT1 3NG
01227 766877
Open: 24 hours a day, 365 days a year.
Buckland Hospital
Coombe Valley Road, Dover CT17 0HD
01304 201624
Open: Monday-Friday: 9am-7pm
Saturday, Sunday and Bank holidays: 10am-6pm
Christmas Day and Boxing Day: closed.

Ambulance Services

South East Coast Ambulance Service NHS Foundation Trust
Kent Office: South East Coast Ambulance Service, Heath Road, Coxheath, Maidstone, Kent ME17 4BG
0300 1230999; e-mail:

Community public access defibrillators

Public Access Defibrillators (PADs) offer 24-hour public access to life-saving equipment. They are designed to enable members of the public to administer swift treatment to anyone experiencing a cardiac arrest (heart failure).

Provided as part of a campaign by the Heartstart South East Coast project, the PADs are being installed at a growing number of locations. In the Deal and Walmer area these are currently at:

  •  Deal Town Hall, High Street, Deal;
  •  Dunkerley's Hotel and Restaurant, 19 Beach Street, Deal;
  •  Elizabeth House, St Mary's Road, Upper Walmer;
  •  Great Mongeham Parish Hall, 170 Mongeham Road,
     Great Mongeham
    ; and
  •  Kingsdown Village Hall, Upper Street, Kingsdown.

The procedure for using the PAD equipment is as follows:

  1. call 999
  2. say you think someone has had a cardiac arrest
  3. quote the postcode on the PAD cabinet
  4. the 999 operator will give you a code to open the cabinet.

Similar equipment (with trained operators) is also available at a number of locations in the Deal and Walmer area including GPs surgeries, dental surgeries, schools, nursing homes and some retail stores.

Knowing how to use a defibrillator is important and free training courses are available. For more details, see:

Health Advice and Information

NHS 111 service
Free expert health advice and reassurance, available 24 hours a day. The NHS 111 service replaces the previous NHS Direct service.
111 (free); website: NHS 111

NHS Choices
Advice on healthy living, common medical conditions and sources of help.
website: www.nhs.uk/Pages/homepage.aspx

CXK Limited
A free and confidential advisory service for all 13- to 19-year-olds (and also young people up to 25 with learning difficulties and disabilities). Covers a wide range of issues including housing, careers, relationships, sources of recreation and leisure facilities, local volunteering opportunities and job vacancies. Assistance is also available to parents and carers needing help on how to advise their children on qualifications, training and employment.
website: www.cxk.org/

Domestic Abuse Support Service
The Domestic Abuse Support in Kent website provides advice and information on local services for victims, friends and family, and perpetrators of domestic abuse.

Counselling Directory
A website providing contact details for UK counsellors and psychotherapists, all of whom are qualified or registered with a recognised professional body. This service is free and confidential and includes information on the practitioners' training and experience, areas of counselling and fees.  website: www.counselling-directory.org.uk/

Life Coach Directory
A directory of professional life coaches - who can help those seeking a new direction in their life and to find the encouragement they need. The website only lists qualified/registered life coaches. All have to provide copies of their qualifications and insurance cover or must be registered with a recognised professional body. website: www.lifecoach-directory.org.uk.

Nutritionist Resource
A website offering a free confidential service to help people needing professional support from a nutritionist with information and contact details for practitioners serving their area. The site's operators require all nutritionists it lists to submit copies of their qualifications and insurance cover or be registered with a professional body with recognised codes of ethics and practice.
website: www.nutritionist-resource.org.uk

Citizens Advice Bureau

Local Bureau: 26 Victoria Road, Deal, Kent CT14 7BJ
01304 374128; fax: 01304 374333
Opening hours: Telephone advice and pre-booked appointments: Mondays, Tuesdays and Wednesdays, 10am-3pm. The bureau has wheelchair access.

national website:
Citizens Advice Bureau
local website: Dover, Deal and District CAB

Complementary Therapies

The UK Complementary Therapist and Therapy Guide
A directory that provides information on complementary therapies and the location of therapists in the UK.
website: www.therapiesguide.co.uk/

The Association of Reflexologists website: www.aor.org.uk

Complementary Therapists and Life Counsellors in Walmer and Deal
For details of local practitioners, select "Complementary Therapists" on our shopping page.

Family Support
National Autistic Society - Deal Branch
Contact: Katy Jenner (Branch Officer, NAS Dover and Deal Branch), 07717 818680
website: www.autism.org.uk/directory/resources/396.aspx

Carers' Support - Canterbury, Dover and Thanet
80 Middle Street, Deal, CT14 6HL
A registered charity that offers a source of wide ranging support and advice for those involved in the unpaid care of relatives or friends who are ill, frail, or have a physical or mental disability.
Chief Executive: Jill Attwell, 01304 364637; e-mail: ;

Health Walks

East Kent Healthwalks
Contact: Martyn Jordan, East Kent HealthWalks Coordinator
0800 849 4000
websites: www.walkingforhealth.org.uk/walkfinder/south-east/east-kent-health-walks
and www.kentcht.nhs.uk/our-services/health-improvement/health-walks/

HealthWalks are free, short, volunteer-led local walks aimed at people who would like to be a little more active and improve their health. Walks are generally between 40-90 minutes and leave from a number of convenient local venues. There is no need to book, walkers simply turn up for a free HealthWalk. Most of the HealthWalks finish with refreshments and a chat. The organisers say that walking in a group is a great way to start and to stay motivated. As well as improving your health and wellbeing, the walks provide an opportunity to make new friends and discover fresh places in your neighbourhood.

Dover District Volunteer Centre

Dover District Volunteer Centre
26 Victoria Road, Deal CT14 7BJ
01304 367898; e-mail:
website: www.ddvs.org.uk/
The volunteer centre is quality accredited with Volunteering England and recruits volunteers and places them with one or more of 350 plus local voluntary and community groups. It runs a rural transport scheme and is a registered umbrella body for Criminal Records Bureau disclosures. The centre also seeks to raise awareness of volunteering, promote its benefits and stimulate and encourage interest in it. It also advises on good practice for volunteer-involving organisations including inductions, training and supervision; payment of out-of-pocket expenses; insurance cover for volunteers; health and safety policies; and equal opportunities policies.

Deal Area Foodbank

Deal Area Foodbank, Unit C4, Enterprise Trading Estate, Western Road, Deal CT14 6PJ
01304 728428; e-mail:
website: dealarea.foodbank.org.uk
Twitter: @deal_foodbank
Facebook: Deal Area Foodbank
Deal Area Foodbank is one of over 250 foodbanks providing emergency food to people in crisis. Access to the scheme is carefully controlled through the issue of vouchers to only those in need by a number of local agencies. The supplies of food depend largely on the generosity of the public and a number of local churches, businesses and food outlets. Locally, a main collection point for the public's donations of goods is the Town Hall in Deal High Street.

Services for the Elderly
Residential Homes and Sheltered Housing


Grams Road, Walmer. 01304 366390
Alderden House

Hawksdown Road, Walmer.

01304 374904
Bradfield Residential Home Hawksdown Road, Walmer CT14 7PW 01304 360960
Carlton Lodge
and Carlton Manor

8/9 Marine Road, Walmer.

Fasseroe House

Warwick Road, Walmer.

Contact: Mr R Somai
01304 361894
Generals Meadow

St Clare Road, Walmer.

01304 360965
Knoll Nursing Home

Dover Road, Walmer.

01304 374679
(sheltered housing)

Liverpool Road, Walmer.

01304 363445
St Anselms Nursing Home St Clare Road, Walmer. 01304 365644
St Winifreds Care Home 236 London Road, Deal CT14 9PP 01304 375758
Trinity Homes

St Clare Road, Walmer.

01304 364347
Windsor Court (sheltered housing)

Dover Road, Walmer.

0800 280 2575
Luncheon Club
 Elizabeth House, 32 St Mary's Road, Walmer; 01304 366605
Thursday/Sunday lunches provided for elderly persons living alone.
Deal Centre (for the Retired)
The Deal Centre  3 Park Street, Deal CT14 6AG
01304 372608; e-mail: ; contact: Debbie Barry
website: http://dcr.btck.co.uk/
The Deal Centre (Age Concern Deal Centre for the Retired Ltd) is a registered charity offering social opportunities, principally for people aged over 50 and volunteers. The Centre exists to promote self-esteem, independence, diversity and individual values.
Care Extra
A not-for-profit company, providing companionship and respite care to adults in the Deal area. Its team of support workers are recruited locally and trained and supervised by professional staff. They provide a range of affordable services including: escorted walking, shopping or social club visits; help with learning new skills following a stroke; conversation and reminiscing; and light housework. 07715 847356
Dover District Volunteer Centre
Dover District Volunteer Centre
26 Victoria Road, Deal CT14 7BJ
01304 367898; e-mail:
website: www.ddvs.org.uk/
The Volunteer Centre administers a volunteer led community transport scheme enabling people to attend hospital and health appointments, visit relatives, go shopping or enjoy social appointments.
Senior Citizens Forum, Deal, Walmer and Sholden
Support group serving the interests of the over-50s in Deal, Walmer and surrounding villages by identifying local and national concerns related to the health and wellbeing of this age group. Currently (as at April 2015) investigating the possibility of holding two meetings a year in the Deal/Sandwich area.
Secretary: Pam Brivio; e-mail: .
"Age UK" Website

Authoritative advice on issues affecting the elderly - including finance, pensions, care services and carers' support from Age UK - the new face of Age Concern England and Help the Aged in England. website: www.ageuk.org.uk/.

Money Saving Tips for the Over-50s
A really useful guide for people over 50 on a wide range of topics including: pensions and retirement, dealing with death, sorting out finances and sources of freebies and discounts. Part of Martin Lewis' MoneySavingExpert.com website at www.moneysavingexpert.com/.../pension-checklist.
For more sources of information and
advice for Senior Citizens, click here

updated on August 17, 2020